StayStrategy
01

Module 1 · How you get recommended

Lesson 1 of 12 · 5 min

Why they recommend someone else

What happens between a guest asking a question and a place getting named.

0 of 12 done

Someone opens ChatGPT and types: where should I stay near the beach with two kids and a dog.

They get three places back. You are not one of them.

It feels like a ranking. It is closer to a shortlist.

Old search handed you ten blue links and let you sort it out. An AI answer picks a few places and describes them. To do that, it has to be sure enough about each one to say something out loud.

That is the whole game. Confidence.

If it cannot tell where you are, how many people you sleep, or who you suit, it will not guess in public. It moves on to a place it is sure about.

Sure about what

Three things, in order:

  • Who you are. Your name, where you are, how to reach you.
  • What you offer. Rooms, sizes, prices, what is included.
  • Who you suit. Couples, families, dog people, divers.

Most small properties are clear on none of them in a way software can use. The information exists. It sits in photographs, in prose, and in the owner’s head.

The good news is who you are competing with

You are not up against a big chain with a budget. You are up against the place down the road, which has the same problem.

Most of what follows is free. Almost none of it is hard. It is the kind of work that is boring enough that nobody does it, which is exactly why doing it moves you.

What to expect from this course

Twelve short lessons. By the end you will know what to fix, in what order, and whether it worked.

The next lesson covers what these systems read when they decide.

It names the places it is sure about One question, three properties. The two that get skipped are not worse. They are the ones it cannot describe without guessing.
The question Where should we stay near the beach with two kids and a dog? Property A Sleeps: not stated Dogs: not stated "Charming and central" Cannot say. Passed over. Property B Sleeps: not stated Dogs: ask us "Perfect for everyone" Cannot say. Passed over. Property C Sleeps 4: one double, two singles Dogs welcome, no charge 7 minute walk to the beach Sure enough to say out loud. The answer names Property C sleeps four, dogs welcome, 7 min to the sand A and B may be the better places. Nobody can tell, so nobody says.

Nothing here is about quality. The system passes over the first two because saying anything specific about them would be a guess, and it will not guess in public.

Your turn

Write the question you want to win

The one a guest would type. Include the detail that makes it yours: the dog, the kids, the parking.

Saved on this device as you type. See your worksheet